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Return Policy
Return Policy
Returns
We want you to love your purchase! If you’re not completely satisfied, we accept returns within 14 days of delivery. Items must be unused, in their original condition, and with all packaging intact. To initiate a return, please contact our support team at [email address] with your order number and reason for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, send us an email at [email address] with photos and details of the issue.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Sale items
- Personalized or custom products
Shipping for Returns
Customers are responsible for return shipping costs unless the item received was incorrect or damaged. We recommend using a trackable shipping service to ensure your return is received. Questions?
- For any return-related inquiries, contact us at [email address]. We’re here to help!
